Overview
Web development refers to the creating, building, and maintaining of websites. It includes aspects such as web design, web publishing, web programming, and database management. It is the creation of an application that works over the internet i.e. websites.
Web development tools helps the developer to test and debug the web sites. Now a days the web development tooll come with the web browsers as add-ons. All web browsers have built in tools for this purpose. Thsese tools allow the web developer to use HTML, CSS and JavaScript etc.. These are accessed by hovering over an item on a web page and selecting the “Inspect Element” from the context menu.
Features
Available 24*7
A problem may arise at anytime and in anyplace. So it has become important for business organizations to be able to provide service to their customers at the time of their need.
Cost-efficient
Chatbot surely helps in reducing the extra expenses. Instead of hiring a large number of staffs for handling customer’s questions, a chatbot can single-handedly perform all of it.
Interactive communication
A chatbot can be used to communicate through various approaches. Textual conversation is seen commonly everywhere. Beside it, we can use voice messages for the conversation too.
Gathering customer insights
Then conversation that takes place between the customer and the chatbot can be collected and analysed to have a better understanding of the problems the customers are facing.
